Refund Policy
Cancellation, Rescheduling & Refunds
Cancellation & rescheduling
​
If you need to cancel or re-schedule a session, please provide as much notice as possible. Notification must be made via email or phone call at least 48 hours prior to an in-person session or 24 hours for an online session.
Refunds
No refunds will be issued for cancellations within 48 hours of in-person sessions or 24 hours of online sessions.
​
Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for the session.
​
​Where a discount package or therapy program has been booked and paid for in advance, if you choose to discontinue your therapy process before attending all the sessions, a pro rata refund will be issued after deduction of the full standard session fee for any sessions you have attended.