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Privacy Policy

Privacy Policy

This Privacy Policy explains what personal information I collect, how I use it, and how I keep it safe.

Information I Collect

  • Name and age – to get to know you and tailor sessions.

  • Contact details (address, email, phone number) – to arrange or update sessions.

  • Next of kin / medical professional details – only used in case of emergency or serious concern for safety.

  • Session notes – brief notes kept securely for professional purposes.

How I Use Your Information

  • To contact you about sessions.

  • To keep accurate records of our work together.

  • To protect your safety if necessary (e.g. contacting a GP or next of kin).

  • Occasionally, anonymised details may be shared in supervision for professional development.

Sharing Your Information

I do not sell or share your data for marketing.
I may only share information if:

  • Required by law (e.g. court order).

  • There is a risk of harm to you or others.

  • In professional supervision (first name only).

How I Store Your Data

  • Paper notes are kept in a locked filing cabinet.

  • Digital files are stored on a password-protected computer.

  • Phone numbers may be stored in my business mobile under first name + initial.

  • Only I have access to your information.

How Long I Keep Your Data

  • I keep your records for 7 years (as required by my insurer).

  • After this time, records are securely destroyed and phone numbers deleted.

Cookies and Website Use

This website may use cookies to improve your experience (for example, analytics). You can manage or disable cookies in your browser settings.

Your Rights

You have the right to:

  • Request a copy of your data.

  • Ask me to correct or delete your data.

  • Withdraw consent to use your data.

Contact

If you have questions about this policy or your data, please contact me at:
📧 silavita.therapy@gmail.com
📞 Stela 07853399620

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